The virtual court hearings with Microsoft Teams, zoom and other platforms faced rise during the covid pandemic. With the new virus variants and the ongoing pandemic situation, courts expanded the use of virtual court hearing solutions for more types of cases and even started considering them as a long-term practice.
We’re often being asked the following question: on what depends the successful transformation from traditional paper-based court case management system to e-Justice? Is there a path that guarantees a positive digital justice impact? If so, what’s the path that leads to negative effect and therefore should be avoided?
In 2021 the conversation about court automation is more vivid than ever. Depending on the problems different courts face, the conversation varies. These problems may be a growing backlog of cases, increasing crime rates, court schedule that is often being disrupted, etc.
When we look at the technologies that support the digitalisation of court processes, we may stumble into various terms. But perhaps the most inclusive one is court automation. Court case management systems, court scheduling software, judicial workflow automation tools – they all are being encompassed by the term court automation.
20 years ago the only way to open and store a court case file was the paper folder. Case folders tend to become thicker and bigger with time. Collecting official forms, requests, resolutions, images, etc. turned into time-consuming and expensive task.
o prioritize digital transformation in court, one must also keep an eye on emerging technologies. That’s why justice CIOs should be able to identify the technologies that have the potential to improve the digital experience of the court users. A full court management software solution would allow to stay in the future and not get behind the emerging technologies.