Backlogs of unprocessed cases are a major challenge for Court and Justice Administration with limited resources and efficiency. With the online collaboration and self-service portal external stakeholders can enter new case records, update, add supporting material and collaborate with the administration party. This provides the involved stakeholder with excellent service, higher quality of data and improved efficiency.
With a few clicks it is possible to provide valuable information to public and members and let them track easily critical data to assure on-time decision making. With a dedicated API for public access and on-line filling justice systems are more transparent and reliable with improved efficiency and credibility.
The solution has an integrated Document/Email Template Manager that makes it possible to generate documents from a template, and thus minimize unwanted downtime and inconsistencies of manually and repetitively written standard texts. Every template comes with pre-defined information fields that are automatically populated with meta-data from the relevant case, such as the plaintiff/defendant, case number and/or other custom preferences. All templates can be linked to casetypes, workflow, or other specific contexts, to ensure they only appear in the appropriate context. This enables users to easily create and edit various documents and promotes daily communications between administrators, management and stakeholders and reduces significantly the time related to particular case processing.
The complete calendar feature has two core functions: to show the upcoming schedule, and to prompt users with reminders of important events. It promotes a balanced workflow enabling users to review various time points, such as a specific day, week or month. With a single click, users can verify if a particular date is being linked to a case file, court room and personnel. Being available within the system and supporting Outlook integration, it optimizes the overview for users, specific groups and supervisors.
Secure, structured and accessible storage together with keeping track of electronic documents is essential for case processing. As part of a vast feature set of collaboration tools, document management is an inseparable element of improving the efficiency of operational workflow. Casedoc provides secure cloud access to critical case data, with an intelligent document structure that relates each file to a particular case or subject, user-friendly interface that allows multiple actions being effected with minimal number of clicks. Each document access may be contolled through a number of permissions which enable a fully transparent track change and document lock when necessary.