We’re often being asked the following question: on what depends the successful transformation from traditional paper-based court case management system to e-Justice? Is there a path that guarantees a positive digital justice impact? If so, what’s the path that leads to negative effect and therefore should be avoided?
In 2021 the conversation about court automation is more vivid than ever. Depending on the problems different courts face, the conversation varies. These problems may be a growing backlog of cases, increasing crime rates, court schedule that is often being disrupted, etc.
When we look at the technologies that support the digitalisation of court processes, we may stumble into various terms. But perhaps the most inclusive one is court automation. Court case management systems, court scheduling software, judicial workflow automation tools – they all are being encompassed by the term court automation.
Conducting virtual court hearings and virtual court proceeding was initially met with a big dose of scepticism by judges, lawyers and other court users. Now more than 12 months living into the new normal, the sceptical voices are fading out and it’s more likely to hear a positive assessment of the virtual court hearing experience.