Managing complex arbitration and mediation cases shouldn’t feel like navigating a labyrinth of paperwork, endless email threads, and disparate systems. At Casedoc, we’ve recognised that arbitrators and mediators need a comprehensive solution that simplifies rather than complicates their work—which is exactly what our System Pack delivers. 

What Is the Casedoc System Pack?

Our System Pack is a complete case management ecosystem designed specifically for arbitrators and mediators. Rather than forcing professionals to cobble together multiple tools and platforms, we’ve created an integrated solution that handles every aspect of case management from initial filing through to final award or settlement.

The System Pack combines our core case management platform with specialised modules for document management, scheduling, communication, and reporting—all within a single, intuitive interface that legal professionals can master quickly.

Streamlined Case Initiation

Starting a new case has never been simpler. Our System Pack guides arbitrators and mediators through the initial setup process with intelligent templates that automatically populate based on case type and applicable rules. Whether you’re handling a commercial arbitration under ICC rules or a family mediation, the platform adapts to your specific requirements.

The case management system automatically generates case numbers, creates secure access portals for all parties, and establishes the necessary folder structures—tasks that previously required significant administrative time and attention to detail.

Intelligent Document Organisation

One of the greatest challenges in case management for mediation and arbitration is maintaining order amongst the volumes of documents that complex disputes generate. The Casedoc System Pack addresses this through smart categorisation that learns from your preferences and automatically sorts incoming materials.

Witness statements, expert reports, exhibits, and correspondence are instantly organised and cross-referenced. Our advanced search functionality means you can locate any document or piece of evidence within seconds, transforming what was once a time-consuming hunt into an effortless retrieval process.

Seamless Communication Hub

The System Pack includes a comprehensive communication centre that keeps all case-related correspondence in one secure location. Rather than managing multiple email threads and losing track of important communications, arbitrators and mediators can conduct all case discussions through our encrypted messaging system.

Automatic notification features ensure that deadlines are never missed and that all parties remain informed of case developments. The platform maintains a complete audit trail of all communications, providing transparency and accountability throughout the process.

Integrated Scheduling and Calendar Management

Coordinating diaries between multiple parties, counsel, and experts can be one of the most frustrating aspects of case management. Our System Pack eliminates this headache through intelligent scheduling tools that sync with existing calendar systems and automatically propose suitable hearing dates based on all parties’ availability.

The platform handles everything from initial scheduling requests through to automatic reminders and rescheduling when conflicts arise. Room bookings, catering arrangements, and technical requirements can all be managed seamlessly within the same system.

Real-Time Case Tracking and Reporting

Understanding where each case stands at any given moment is crucial for effective management. The System Pack provides comprehensive dashboards that offer instant visibility into case progress, upcoming deadlines, and resource allocation.

Automated reporting features generate progress updates, time tracking summaries, and case statistics without requiring manual compilation. This information proves invaluable not only for individual case management but also for practice development and business planning.

Enhanced Security and Compliance

We understand that arbitrators and mediators handle highly sensitive commercial and personal information. The System Pack is built with enterprise-grade security features, including end-to-end encryption, secure document sharing, and comprehensive access controls.

The platform maintains detailed audit logs and ensures compliance with relevant data protection regulations, giving both practitioners and their clients peace of mind that confidential information remains secure.

Related: How Casedoc cuts processing time for Arbitration and Mediation cases

Transforming Practice Management

The Casedoc System Pack for Arbitration and Mediation isn’t just about digitising existing processes—it’s about fundamentally improving how arbitration and mediation practices operate. Users consistently report that they can handle more cases with greater efficiency whilst maintaining the high standards of service that their clients expect.

By consolidating all aspects of case management into a single, powerful platform, we’re enabling arbitrators and mediators to focus on what they do best: facilitating fair and effective dispute resolution.


Ready to experience effortless case management? Contact Casedoc today to learn more about our System Pack and discover how we’re helping arbitrators and mediators across the UK transform their practices.

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