A good court case management system enables courts to be more efficient. But what makes courts more effective in reducing crime?
20 years ago the only way to open and store a court case file was the paper folder. Case folders tend to become thicker and bigger with time. Collecting official forms, requests, resolutions, images, etc. turned into time-consuming and expensive task.
The first weeks of the pandemic caused many delays and cancellations in the courtrooms across judicial institutions. However, justice systems quickly picked up on that and found a way to transform their work. Even better – together with the newly adopted methods for work like virtual hearings, some courts started gaining efficiency.
Casedoc is officially launching new product feature named Casedoc Virtual Hearing. This new feature will enable the transformation of regular virtual meetings into digital court hearings. It will be available as an add-on in Microsoft Teams application and will convert the platform from a Connection Point into a Virtual Hearing Hub.
o prioritize digital transformation in court, one must also keep an eye on emerging technologies. That’s why justice CIOs should be able to identify the technologies that have the potential to improve the digital experience of the court users. A full court management software solution would allow to stay in the future and not get behind the emerging technologies.
To transform paper-based processes in the justice system is like putting together a big complex puzzle. Some people will piece the puzzle together faster than others. The faster one is going to draw more applause. The same applies in the process of piecing together a paperless court system in the justice sector. Those who are doing it better are going to maintain higher public trust and confidence.
The success of digital transformation in justice depends on the understanding of the perspective of court users. What are their needs and which court processes need to be digitally tailored to them? Court users’ experience with eJustice solutions ranges from self-service options to remote appearances via videoconferencing.
When we speak about acceleration we usually talk about things happening on a faster scale than expected. In the world of digital transformation acceleration is the way for enterprises and governments to keep the pace with reality. Public services are often the last in the queue of technology adopters. However, the contingent evens that we are witnessing in 2020 are about to change that.